OrbitBack Terms of Service

Last updated: December, 2025

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and OrbitBack, Inc. (“OrbitBack,” “we,” “us,” or “our”) governing your access to and use of OrbitBack’s websites, applications, products, and services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Overview of the Services

OrbitBack provides technology that enables users to view, analyze, and optimize spending behavior, including the identification of potential cashback, rewards, or savings opportunities. The Services may aggregate financial data from user-connected financial institutions through third-party data providers such as Plaid.

OrbitBack is not a bank, lender, broker, financial advisor, or payment processor.

2. Eligibility and User Representations

You represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Terms
  • All information you provide is accurate and complete
  • You are the authorized owner of any financial accounts you connect

OrbitBack reserves the right to refuse service or terminate access if eligibility requirements are not met.

3. Account Registration and Security

To access certain features, you may be required to create an account.

You agree to:

  • Maintain the confidentiality of your credentials
  • Promptly notify us of any unauthorized access
  • Accept responsibility for all activity under your account

OrbitBack is not responsible for losses resulting from unauthorized account access due to your failure to safeguard credentials.

4. Financial Account Connectivity and Plaid

OrbitBack uses Plaid, Inc. (“Plaid”) to facilitate secure connections to financial institutions.

By using the Services, you expressly authorize:

  • Plaid to access your financial institution data
  • OrbitBack to retrieve and process data provided by Plaid

OrbitBack does not receive, store, or have access to your bank login credentials.

Your use of Plaid is governed by Plaid’s End User Privacy Policy and Terms of Use.

5. User Data and Privacy

Your use of the Services is subject to OrbitBack’s Privacy Policy , which describes how we collect, use, store, and protect personal information.

We implement reasonable administrative, technical, and physical safeguards designed to protect user data, including encryption in transit and at rest, access controls, and logging.

6. Permitted and Prohibited Use

You agree not to:

  • Use the Services for unlawful or fraudulent purposes
  • Attempt to gain unauthorized access to systems or data
  • Interfere with the security or integrity of the Services
  • Reverse engineer, scrape, or exploit the Services
  • Use the Services in violation of financial institution terms

OrbitBack reserves the right to investigate violations and take appropriate action, including suspension or termination.

7. No Financial, Legal, or Tax Advice

All information provided by OrbitBack is for informational purposes only.

OrbitBack does not provide:

  • Financial advice
  • Investment advice
  • Tax advice
  • Legal advice

You are solely responsible for decisions made based on information provided through the Services.

8. Cashback, Rewards, and Third-Party Offers

Any cashback, rewards, or offers displayed are:

  • Subject to availability
  • Provided by third parties
  • Not guaranteed

OrbitBack does not guarantee the accuracy, availability, or fulfillment of third-party offers and is not responsible for disputes between users and third parties.

9. Third-Party Services and Content

The Services may link to or integrate with third-party services.

OrbitBack:

  • Does not control third-party services
  • Is not responsible for third-party content or practices
  • Makes no warranties regarding third-party services

Your use of third-party services is at your own risk.

10. Intellectual Property

All content, software, trademarks, and intellectual property related to the Services are owned by OrbitBack or its licensors.

You are granted a limited, non-exclusive, revocable license to use the Services solely for personal, non-commercial use.

11. Service Availability and Modifications

The Services are provided on an “as is” and “as available” basis.

OrbitBack may:

  • Modify or discontinue features
  • Suspend access temporarily or permanently
  • Update functionality without notice

We do not guarantee uninterrupted availability.

12. Suspension and Termination

OrbitBack may suspend or terminate access to the Services at its discretion, including for:

  • Violation of these Terms
  • Security or risk concerns
  • Legal or regulatory requirements

You may discontinue use of the Services at any time.

13. Disclaimer of Warranties

To the fullest extent permitted by law:

  • The Services are provided without warranties of any kind
  • We disclaim implied warranties of merchantability, fitness, and non-infringement
  • We do not guarantee accuracy, completeness, or reliability of data

14. Account Deletion and Data Removal

You may request deletion of your OrbitBack account and associated personal data at any time.

At this time, account deletion requests are processed manually. To request deletion, you must contact us at support@orbitback.com using the email address associated with your OrbitBack account.

Upon verification of your request, OrbitBack will:

  • Terminate your account and revoke access to the Services
  • Disconnect any linked financial accounts
  • Delete or anonymize personal data associated with your account

OrbitBack may retain certain information as required to:

  • Comply with applicable laws and regulations
  • Satisfy legal, accounting, or reporting obligations
  • Detect and prevent fraud or abuse
  • Resolve disputes or enforce our agreements

Data retention and disposal are handled in accordance with our Privacy Policy.

OrbitBack is actively developing self-service account deletion functionality, which will be made available in a future release of the Services.

15. Limitation of Liability

To the maximum extent permitted by law, OrbitBack shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business
  • Errors, interruptions, or security incidents

Total liability shall not exceed the amount paid by you to OrbitBack in the preceding 12 months (if any).

16. Indemnification

You agree to indemnify and hold harmless OrbitBack, its officers, employees, and affiliates from claims arising out of:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of applicable laws or third-party rights

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any disputes shall be resolved exclusively in the state or federal courts located in California.

18. Changes to These Terms

We may update these Terms periodically. Continued use of the Services after updates constitutes acceptance of the revised Terms.

19. Contact Information

For questions or concerns regarding these Terms:

OrbitBack, Inc.

📧 support@orbitback.com

🌐 https://www.orbitback.com

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